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Top CX and Contact Center Conferences to Attend in 2024

Looking to stay ahead in the dynamic world of customer experience (CX) and contact center management? Attending industry conferences and events is an excellent way to gain insights, network with professionals, and discover the latest trends and innovations. Here's a curated list of some of the best conferences and events in 2024 that you won't want to miss:
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A Deep Dive into Jamaica’s Nearshore Outsourcing Industry

Jamaica isn't just about reggae and beaches; it's quickly becoming a hub for nearshore contact center outsourcing. So what makes this Caribbean island such a compelling choice?
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Understanding the Pros and Cons of Contact Center Nearshore Outsourcing

Outsourcing customer service has been a hot topic in boardrooms across the world, and nearshore locations like Jamaica are often on the shortlist. But what are the pros and cons of making this strategic move? Let's dig in.​
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Why Nearshore Outsourcing is the Future of Customer Service

Welcome to the first installment in our exciting new blog series all about nearshore outsourcing!
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The Future of Nearshore Outsourcing in Jamaica and How Arise is Leading the Way

As we peer into the future of nearshore outsourcing, it's clear that Jamaica is a rising star in the industry. But what's next, and how is Arise leading the charge?
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