The Arise® Platform flexes up during historic Hurricane Ian

Within 48 hours of making the request, this leading Brand was able to fill more than 1,472 service hours across a 6-day timespan using Service Partners on The Arise® Platform. This on-demand flexibility ensured that guests of this major hospitality client received immediate service for all questions and concerns, while customer service agents in the client’s Florida-based contact center were able to stay safe. And because Service Partners on The Arise® Platform are mature and experienced, they were able to deliver the leading guest satisfaction score of 96% despite the stressful circumstances created by Hurricane Ian.