Flexibility, Reimagined

Demand shifts. Compress Timelines. Expertise matters.

How FLEX Works for You

The Arise Platform® makes it simple: connect with proven experts, match skills to your needs, and deliver customer support that scales with demand. Every step is designed to keep your brand agile, responsive, and in control.

Expert Matching

On the Arise® Platform, we digitally match your program to expert capacity based on your business requirements not generic profiles or availability alone.

Through touchless sourcing, we align each program with credentialed professionals who bring relevant experience, geographic context and readiness so complex, work is delivered at a higher level without traditional sourcing cycles or hiring delays.

Credentials & Certification

We start with experienced professionals then make them program-ready fast.

Credentialing and certification are conducted on the Arise Platform, combining role-specific requirements, simulations and scenario-based validation to ensure experts meet program standards before engaging in live work.

Readiness doesn’t stop at launch. Certification evolves continuously, informed by real-time performance signals and program feedback, so capability improves as programs scale.

Capacity that Moves with Demand

The Arise® Platform orchestrates capacity in real time. Coverage flexes with demand while delivery stays consistent through intraday shifts, market volatility, peak periods and unexpected surges.

Experts choose their schedules, while Arise enforces program rules, service levels and quality guardrails giving enterprises flexibility and control, at scale.

Quality You Can Measure. Performance You Can Trust.

We use AI-assisted, real-time monitoring to spot issues early and surface insights quickly, then apply human oversight to resolve root causes and protect outcomes.

Our 100% virtual shared services model delete keeps experts and program teams connected through live, searchable collaboration so answers, updates and guidance spread instantly, not one-by-one.

Proof in Performance

The Arise® Platform is designed for environments where demand shifts quickly and expertise can’t wait.

80% Expert Referrals

Experts join through trusted recommendations

30% of clients partnered 10+ years

15% of clients partnered 20+ years

55% of experts active 5+ years

Legacy & Leadership

300% Intraday Flex

600% Seasonal Scale

Capacity expands and contracts without idle overhead

Surge-ready by design

30-minute scheduling intervals match demand

Elastic Capacity

95% of programs perform in the top quartile against client benchmarks

Consistency maintained at scale

20% more efficient use of capacity

Performance at Scale

40% Faster Program Readiness

Experts reach live-work standards sooner

Speed to Activation

Security & Compliance

Arise maintains enterprise-grade security and compliance across regulated environments, supported by independent audits and industry-recognized frameworks.

HITRUST e1

Certified

SOC 2

 Type 2 audited

HIPAA Compliant

audited annually

PCI DSS v4.1

certified continuously
since 2015

SOC 1

 Type 2 audited

Flex without hiring. 
Scale without limits.